Remote desktop software for schools & universities

ConnectWise Control Support delivers help anytime and anywhere

Remote access for students, faculty, staff, and IT

When schools and universities have tech issues to solve, ConnectWise Control Support connects you instantly to the people who need help. And it doesn’t matter where or how access is needed: Control Support remote desktop software gets you connected to desktops, VMs, lab devices, and iOS, Android and Windows devices – you name it. Connectivity is instant, so your education customers everywhere – around the corner or across the globe – will thank you for the speedy assistance.

The benefits of ConnectWise Control for education

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Instant connectivity

Instant support in 3, 2, 1 … connected! And with fast connectivity, your team can solve student and staff problems in seconds. Anywhere there’s an internet connection – on campus or off – you can get in, resolve issues, and get out.

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Compatibility

ConnectWise Control is compatible with Windows, macOS, ChromeOS, Linux/Unix/*nix operating systems, and nearly every major browser. That makes it easier to solve tech challenges for students, staff, and faculty. Support your clients’ Android devices or use your own Android or iOS mobile device to provide support from anywhere, on campus or off.

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Customizable

Make the support experience all yours – and use your imagination. Welcome customers into your white-label support portal, choose your icons, and design your theme. Seamlessly embed ConnectWise Control into your website using an iframe, and personalize the guest and client pages with your business’s logo, brand colors, and more. Build trust with your clients by keeping your brand front and center.

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If you want to provide a better support service to your customers you must have a good application for remote connections, in that sense ConnectWise Control is your best choice”

Elijah H, Senior University Technician in Networks

Top ConnectWise Control features for education

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With ConnectWise View, technicians can troubleshoot onsite issues through the camera of a user's mobile device. ConnectWise View engages technicians and their end-user camera people in real time through a browser-enabled, live stream session. It’s the next best thing to being there.

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security solutions icon Secure access

Worried about security? Don’t be when you’re using ConnectWise Control to solve problems for your education communities. Access with confidence even in the face of ever-present cyberthreats. Connect Support gives you out-of-the-box functionality like AES-256 encryption and two-factor authentication. No need to stress – your remote access is guarded by world-class security features that scale with your needs.

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Configurability

It’s access just the way you want it. Go ahead, configure everything: Nearly every option on the host page, host client, and guest client can be fully configured and customized. Get ConnectWise Control working just the way you want it, from allowing auto consent by session type down to the number of characters returned for commands.

Try ConnectWise Control Support for free

Take ConnectWise Control for a test drive and see how well it works for your education customers. Bring instant, secure, and reliable remote control and support into your business and see how ConnectWise Control can boost your team’s support capabilities for schools and universities.

Start your trial >>

Additional Resources

Feature Sheet
10 Reasons You Need a Reliable Remote Control Tool
Remote control access is key to delivering excellent value. See the benefits of ConnectWise Control.
Remote Support & Access
eBook
Intruder Alert: Secure Your Remote Access Tools From Cyberattacks
Implement a better remote access policy in seven steps.
Cybersecurity
eBook
The 4 Pillars to Building a Top-Notch Remote Workforce
The age of the remote workforce has arrived.
Remote Support & Access
eBook
The MSP COVID-19 Playbook: Securing Your Company & Clients
In this eBook, we go over ways to help you secure your remote work environments no matter where they’re located.
Remote Support & Access