Easily solve tech challenges for students, staff, and faculty
ConnectWise Control creates value for internal IT teams, students, and educators by providing a secure, multi-platform, cost-effective, and flexible remote access and support solution that improves productivity, reduces downtime, and enhances data privacy.
The benefits of ConnectWise Control for education
Remote Access and Support
With ConnectWise Control, IT teams can remotely access and support devices such as computers, tablets, and smartphones, which are used by faculty and staff members in educational institutions. This enables IT teams to troubleshoot and resolve technical issues quickly, without having to physically visit the location.
Multi-platform Support
ConnectWise Control is a platform-agnostic solution that supports various operating systems such as Windows, Mac, Linux, and mobile devices. This means that IT teams can support all devices used by faculty and staff, regardless of their operating system.
Secure Access
ConnectWise Control provides a secure remote access solution that uses industry-standard encryption and authentication protocols to protect data in transit and at rest. This ensures that IT teams can access devices securely without compromising data privacy.
Cost-Effective
ConnectWise Control is a cost-effective solution that offers flexible licensing options, including perpetual and subscription-based licenses. This enables educational institutions to provide efficient IT support without incurring high costs.
“If you want to provide a better support service to your customers you must have a good application for remote connections, in that sense ConnectWise Control is your best choice”
Top ConnectWise Control features for education
Camera view
With ConnectWise View, technicians can troubleshoot onsite issues through the camera of a user's mobile device. ConnectWise View engages technicians and their end-user camera people in real time through a browser-enabled, live stream session. It’s the next best thing to being there.
Secure access
Worried about security? Don’t be when you’re using ConnectWise Control to solve problems for your education communities. Access with confidence even in the face of ever-present cyberthreats. Connect Support gives you out-of-the-box functionality like AES-256 encryption and two-factor authentication. No need to stress – your remote access is guarded by world-class security features that scale with your needs.
Configurability
It’s access just the way you want it. Go ahead, configure everything: Nearly every option on the host page, host client, and guest client can be fully configured and customized. Get ConnectWise Control working just the way you want it, from allowing auto consent by session type down to the number of characters returned for commands.
Try ConnectWise Control Support for free
Take ConnectWise Control for a test drive and see how well it works for your education customers. Bring instant, secure, and reliable remote control and support into your business and see how ConnectWise Control can boost your team’s support capabilities for schools and universities.
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