Remote Control Support to Enable Great Customer Experiences

Manage desktops, mobile devices, and more on demand with ConnectWise Control Support

ConnectWise Control Support offers full, attended remote control capabilities that allow technicians to deliver direct and fast service to customers, anytime and anywhere, right from their device. They can swoop in to provide help desk-style services, including break/fix services, on the spot and on the fly, expediting ticket resolution and getting customers back to work faster.

ConnectWise Control Support Features

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Compatibility

ConnectWise Control Support is compatible with Windows, macOS, ChromeOS, and Linux/Unix/*nix operating systems, and nearly every major browser, making it a breeze for techs to provide remote support to any customer who needs it.

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Configurability

Making it a breeze for techs to provide remotely-controlled support —you can configure and customize almost every option on the host page, host client, and guest client to suit your needs.

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Customization

Showcase your brand in every customer support interaction by white-labeling ConnectWise Control Support software with your choice of hundreds of appearance options.

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Try ConnectWise Control for free

Take ConnectWise Control remote desktop software for a test drive and see how well it works for your customers. Bring instant, secure, and reliable remote control and support into your business and see how ConnectWise Control can boost your team’s support capabilities.

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ConnectWise Control Support Benefits

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ConnectWise Control Support offers world-class security functionality out of the box—including AES-256 encryption and two-factor authentication—so techs can provide remote support with confidence.

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Instant connectivity

Your technicians will never waste a moment in helping customers resolve issues and stay productive because ConnectWise Control Support lets them connect to any managed endpoint in a snap.

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Flexible plans

With ConnectWise Control Support, billing is by concurrent user, so it works for teams large and small—just use the features you need when you need them as your business grows.

“If you want to provide a better support service to your customers, you must have a good application for remote connections. In that sense, ConnectWise Control is your best choice.”

— Elijah H., Senior University Technician in Networks