ConnectWise Manage and ConnectWise Control
Pairing ConnectWise Manage with ConnectWise Control Support is a match made in service delivery heaven. With the ConnectWise Manage integration, you can resolve issues faster, close more tickets, boost customer satisfaction exponentially, and much more.
Chat history, notes, timestamps, and even the configuration details of the customer’s machine, are automatically saved in the related ConnectWise Manage ticket.
More minutes back
No need to leave the ticket and open another application to remote into a customer’s machine. Start a remote session right from a ConnectWise Manage ticket in one click.
Capture every session
Record video of a session and attach it to the ConnectWise Manage ticket for auditing or training with the premium subscription of ConnectWise Control.
Make customers happier
Make it fast and simple for customers to connect to a session with a simple URL.
More jobs done well
Connect in seconds and get any task done quickly without sacrificing quality.