ConnectWise Control support resources

Knowledge base
Discover ConnectWise Control >>
Read articles that help guide you through setting up some of our most popular configurations.

Chat with Support
Chat with support >>
Rely on our experienced support team for help getting the most out of your remote control solution.

Supported extensions
Learn more about extensions >>
Work even faster by adding multiple supported applications to your ConnectWise Control.

User forums
Join the user forums >>
Kick around questions, ideas, and advice with your peers in The IT Nation.

On-Premise Download
Download new versions >>
Looking for the latest on-premise version of ConnectWise Control? Follow the instructions here.

Upgrade account
Upgrade my account >>
The future is in the cloud! And you can easily upgrade your existing account in a few simple steps.

Explore ConnectWise University
Benefit from online educational and training resources to enhance your business.

Get live chat support 24/7
Sometimes you just need to talk it out:
When possible, avoid wait time by chatting with us during our non-peak hours from 5:00pm EST to 9:00am EST.

Support guidelines and policies