ConnectWise Control support resources

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Knowledge base

Read articles that help guide you through setting up some of our most popular configurations.

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Chat with Support

Rely on our experienced support team for help getting the most out of your remote control solution.

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Supported extensions

Work even faster by adding multiple supported applications to your ConnectWise Control.

Learn more about extensions >>
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User forums

Kick around questions, ideas, and advice with your peers in The IT Nation.

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On-Premise Download

Looking for the latest on-premise version of ConnectWise Control? Follow the instructions here.

Download new versions >>
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Upgrade account

The future is in the cloud! And you can easily upgrade your existing account in a few simple steps.

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Explore ConnectWise University

Benefit from online educational and training resources to enhance your business.

ConnectWise University >>
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Get live chat support 24/7
Sometimes you just need to talk it out:

When possible, avoid wait time by chatting with us during our non-peak hours from 5:00pm EST to 9:00am EST.

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Support guidelines and policies

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Support resources